Privacy Policy

Last updated: 13 February 2026

1. Introduction

Shahi Projects BV ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our contact form.

2. Data Controller

Shahi Projects BV
Email: info@shahiprojects.be
Phone: +32 492 86 86 28
VAT Number: BE 0123.456.789

3. Personal Data We Collect

When you use our contact form, we collect the following information:

  • Name: To address you personally in our communication
  • Email address: To respond to your inquiry
  • Phone number: (Optional) To contact you directly if needed
  • Message content: To understand and respond to your request

4. How We Use Your Data

We use your personal data exclusively for the following purposes:

  • To respond to your inquiries and provide information about our services
  • To communicate with you regarding potential projects
  • To improve our customer service

Legal basis: We process your data based on your consent (GDPR Article 6(1)(a)) and our legitimate business interests (GDPR Article 6(1)(f)).

5. Third-Party Services

We use the following third-party services that may process your data:

5.1 Hosting & Email Infrastructure

Our website and email services are hosted by Combell (Combell nv). When you use our contact form, the data is processed on servers located in Belgium and emails are sent via Combell's SMTP services. Combell acts as a data processor on our behalf and ensures GDPR compliance.

Learn more: Combell Privacy Policy

5.2 Fonts

Our website uses self-hosted fonts. All font files are stored locally on our servers, meaning no requests are made to external services (such as Google) when loading fonts. This ensures that no personal data (e.g., your IP address) is shared with third parties for font delivery.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically:

  • Contact form submissions: Up to 2 years after the last communication
  • Project-related communications: For the duration of the project plus 7 years (legal requirement)

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your data ("right to be forgotten")
  • Right to restriction: Request limitation of data processing
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to the processing of your data
  • Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@shahiprojects.be. We will respond to your request within one month.

8. Cookies

Our website uses only essential cookies that are strictly necessary for the website to function. We do not use any tracking, analytics, or marketing cookies.

Cookies used on this website:

Cookie Name Purpose Duration Type
shahi_cookie_consent Stores your cookie consent preferences so the cookie banner is not shown again on subsequent visits 1 year Essential / Strictly Necessary
  • Essential cookies: Required for the website to function properly (e.g., cookie consent preferences). These cookies do not collect personal data and cannot be disabled.

Legal basis: Essential cookies do not require consent under the ePrivacy Directive (Article 5(3)) and GDPR, as they are strictly necessary for the service explicitly requested by the user.

You can manage your cookie preferences through our cookie banner, which appears when you first visit our website. You can also change your browser settings to refuse cookies, though this may affect website functionality. Since we only use essential cookies, rejecting all non-essential cookies will not change your browsing experience.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL/TLS encryption for data transmission
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage with trusted service providers

10. International Data Transfers

Some of our service providers (such as Google) may process data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.

12. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority.

13. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Email: info@shahiprojects.be
Phone: +32 492 86 86 28

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